Terms and conditions of accessing/using this site. Your access to and/or use of the OverMatch website and associated webpages (‘Site'), is conditional on your acceptance of the following terms and conditions. By accessing or otherwise using this Site, you accept and agree to these terms and conditions. If you do not agree to these terms and conditions, please do not access or use the Site.

  • White Facebook Icon
  • White LinkedIn Icon

OverMatch is in no way endorsed by, connected to, affiliated with, sponsored by, or related to the Department of Defence, the Australian Defence Force or Defence Force Recruiting. The Department of Defence, the Australian Defence Force or Defence Force Recruiting do not recommend or endorse Overmatch products or services.

© 2016-2018 by OverMatch  I  Disclaimer  I  Privacy Policy  I  Cancellation Policy  I  Terms & Conditions

OverMatch Terms and Conditions.

IMPORTANT NOTE: These Terms and Conditions apply to the purchase of the services listed on the OverMatch website unless otherwise noted.

These Terms and Conditions are subject to change without notice and are in addition to the Terms of Website Use.  

 

ACCEPTANCE OF TERMS AND CONDITIONS 

OverMatch Pty Ltd ABN 93 611 795 683 PO Box 484 Lane Cove NSW 1595 (“OverMatch”, “we”, “us”)

For the purposes of these Terms and Conditions, the term “Customer”, “you” or “your” used throughout shall mean any organisation, school, agency, company or individual, whether public or private, purchasing any OverMatch services.

Sale of OverMatch services and the purchase and use of those services by you are conditional upon acceptance of these Terms and Conditions.  Please note that before placing an order you will be asked to agree to these Terms and Conditions.  If you refuse to accept these Terms and Conditions, you will not be able to order any services from our website. 

 

PRICES

All prices for our seminars, products or any other events provided by us are set out on our website and are inclusive of GST but exclusive of shipping and handling charges.  OverMatch reserves the right to vary its prices. 

For the avoidance of doubt, any travel and/or accommodation costs associated with attending our seminars or any other events provided by us is at your own costs and is in addition to the prices provided on OverMatch`s website.  

 

PAYMENT TERMS

You will be required to pay for your order: 

  1. by making a payment via credit or debit card at the time of online ordering; or 

  2. if you are placing an order on behalf of an educational institution or business you may use your trading account and payment must be made in accordance with our trading account terms. 

Unless otherwise agreed with us, you will ensure that we receive payment no later than 14 days prior to the date of specific seminar or event. 

 

BOOKING TERMS

Our booking agent website check out pages will guide you through the steps you need to take to place an order with us.  Our order process allows you to check and amend any errors before submitting your order to us.  Please take the time to read and check your order at each page of the order process.  By placing an order, you confirm that the details contained in the order are correct in all respects. 

After you place an order and we receive your payment we will send you a confirmation email that your order and payment has been accepted. 

 

CANCELLATION POLICY

OverMatch reserves the right, in its sole discretion, to cancel, change the date, change course content, discontinue courses, limit class size of any particular seminar or event, including (but not limited to) if minimum numbers have not been met.  In the event a specific seminar or event is cancelled, you will be contacted by OverMatch to arrange a transfer to an alternative seminar or event date or alternatively a full refund of the service cost is available upon request.  

You agree to the following:

  • Cancellation notices must be issued to OverMatch no less than 14 calendar days prior to the candidates nominated seminar date via contact@overmatch.com.au. 

  • A cancellation fee of $100 will be applied in all circumstances.

  • Remaining registration fees will be refunded to the candidate.

You are not entitled to a refund in the event you do not attend your booked seminar or event. 

OverMatch is not liable for any costs or charges incurred in the event that any seminar is cancelled or postponed due to low registration numbers or unforeseen circumstances. This includes charges imposed by travel agencies, rental car companies, airlines, shuttle services, and/or hotels. If you need to travel to attend any seminar, we suggest that you talk to your travel agent about the purchase of travel insurance as protection against cancellations, postponements and emergencies.

 

SUBSTITUTION POLICY

You agree to the following:

  • There is no charge if a participant is substituted for a candidate that cannot attend on a particular day.

  • The notice must be issued to OverMatch via contact@overmatch.com.au no less than 5 calendar days prior a seminar.

  • There will no refund of your initial registration fee by OverMatch in the event of a substitution.

You or your substitute is not entitled to a refund in the event you do not attend your booked seminar or event. 

OverMatch is not liable for any costs or charges incurred in the event that any seminar is cancelled or postponed due to low registration numbers or unforeseen circumstances. This includes charges imposed by travel agencies, rental car companies, airlines, shuttle services, and/or hotels. If you need to travel to attend any seminar, we suggest that you talk to your travel agent about the purchase of travel insurance as protection against cancellations, postponements and emergencies.

 

RESCHEDULING POLICY

You agree to the following:

  • You may reschedule only once no less than 14 calendar days prior to the candidates nominated seminar date via contact@overmatch.com.au. A rescheduling fee of $100 applies.

  • In special circumstances ONLY and with approval from OverMatch, a candidate may reschedule a nominated seminar date only once less than 14 calendar days prior to the candidates nominated seminar date via contact@overmatch.com.au with a rescheduling fee of $100 applied

In the event you reschedule, you are not entitled to a refund if you do not attend your booked seminar or event.  

OverMatch is not liable for any costs or charges incurred in the event that any seminar is cancelled or postponed due to low registration numbers or unforeseen circumstances. This includes charges imposed by travel agencies, rental car companies, airlines, shuttle services, and/or hotels. If you need to travel to attend any seminar, we suggest that you talk to your travel agent about the purchase of travel insurance as protection against cancellations, postponements and emergencies.

 

COURSE PREREQUISITES

Each attendee must meet the prerequisites specified for the course they wish to attend. For the avoidance of doubt, it is your responsibility to ensure that you or your delegates meet the course prerequisites.  It is also your responsibility to ensure that the course booked is suitable for your own purposes and needs. 

 

ACCREDITATION AND ENDORSEMENTS 

OverMatch seminars provide no formal or recognised accreditation. OverMatch seminars, events, products or any other services are not endorsed by the Commonwealth of Australia, its Departments or Agencies. OverMatch does not infer or guarantee to its customers selection into the Australian Defence Force in any form as an outcome of attending its seminars.

 

PHYSICAL AND PSYCHOLOGICAL

You agree to assume personal responsibility for your physical and psychological wellbeing during the Seminar. You agree to notify OverMatch of any health issues, including pregnancy, which may affect your attendance at the seminar. You acknowledge that it is possible that due to your health issues, and after joint discussion with OverMatch, you may be asked to postpone attendance at the Seminar. If you continue to attend the Seminar you do so at your own risk.

 

CONFIDENTIALITY

You agree that all personal information of any participant relayed within the seminar is strictly and completely confidential. This confidential information shall not be disclosed by you to any other person or entity under any circumstances nor shall you duplicate, reproduce, distribute, publish, or discuss any of the confidential information contained in or related to the seminar.

You agree that under the Australian National Privacy Principles from the Privacy Act of 1988, as relates to Principle 1- Collection (of information) and Principle 2 - Use and Disclosure, that any participant’s personal data has been collected by OverMatch from the seminar participants themselves is for the sole use of OverMatch and for the primary purpose of communicating information relating to the seminar or other events between OverMatch and registered participants. You agree not to disclose another participant’s personal data to any other individual or entity. You agree that the personal data will not be used by yourself or on behalf of any other individual or entity for any purpose, including but not limited to, any form of promotion for the publicity of trainings, seminars or workshops, newsletters or any other goods and services.

 

PHOTOGRAPHY & VIDEO RECORDING 

OverMatch will occasionally take photographs and videos throughout the duration of the Seminar, which may be used for marketing purposes. By acknowledging these terms and conditions, you agree not to ask for or expect any compensation from audio, photographs or video if they are used for marketing purposes. OverMatch takes no responsibility for the photographs and videos taken by any course participants. You agree that when taking photographs with your personal device, that you will ask OverMatch for their permission before taking a photo. You agree that all photographs you take must only be used for personal memories and you agree not to post them on any social media, website or in any marketing material without the express permission of OverMatch.

 

RECORDING OF SESSIONS AND COURSES

OverMatch will occasionally take videos and audio recordings throughout the duration of the Seminar, which may be used for marketing purposes. By acknowledging these terms and conditions, you agree not to ask for or expect any compensation from audio, photographs or video if they are used for marketing purposes.

 

CODE OF CONDUCT

You agree to be mindful of everyone around you at all times by using appropriate manners and showing respect at all times. You agree to refrain from foul language (including swearing), offensive gestures and inappropriate topics of conversation. You agree to be removed from the seminar if your behaviour is viewed by OverMatch as being a deliberate distraction or negatively impacting other seminar participants.

 

PRIVACY  

We process information about you in accordance with our Privacy Policy which can be found http://www.overmatch.com.au/privacy-policy.  By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

 

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations pursuant to these Terms and Conditions that is caused by strike, fire, flood, governmental acts or orders or restrictions, failure of suppliers or any other reason where failure to perform is beyond our reasonable control.  In such circumstances, we shall be entitled to a reasonable extension of time for performing our obligations. 

 

WRITTEN COMMUNICATIONS AND NOTICES

All notices given by you to us must be in writing and addressed to OverMatch Pty Ltd ABN 93 611 795 683 PO Box 484 Lane Cove NSW 1595

 

OVERMATCH LIABILITY

To the fullest extent permitted by law, OverMatch shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence) or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms and Conditions.  OverMatch`s total liability to you in respect of all other losses arising under or in connection with these Terms and Conditions, whether in contract, tort (including negligence), or otherwise, shall in no circumstances exceed the amount paid by you for the services. 

 

GENERAL PROVISIONS

Entire Agreement: These Terms and Conditions constitute the entire agreement between the parties. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of OverMatch which is not set out in these Terms and Conditions.

Variations: We may revise these Terms and Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. 

Severability: If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Waiver: If we fail to insist upon strict performance of any of your obligations under any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.  A waiver by us of any default shall not constitute a waiver of any subsequent default.  

Jurisdiction and Applicable Law: These Terms and Conditions are governed by the laws applicable in the State of New South Wales. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales.

Changes to these Terms and Conditions: We may amend these Terms and Conditions from time to time. Every time you order a service from us, the terms and conditions in force at the time of your order will apply to the contract between you and us.